Conflicts is more complicated ..

In fact, Conflicts definition is a bit more complicated than it looks. 

Conflicts are the disagreements where both involved parties perceive threat to their needs, interests and concerns.

disagreements: 

•1. There is level of differences between parties.

•2. True disagreements vs. perceived disagreements

•3. There is a significant level of misunderstanding that exaggerate the perceived disagreements.

Involved parties:

•1-There is a different Level of involvement.

•2-People surprised to find they are or they are not evolved in a disagreement.

•3-Anyway, people tend to take a side (factors) current position, past issues, relationships, role in organization .

 Perceive threat:

•1-People respond to perceived threat rather than the true.

•2-Thus, this perception is not real.

•3-People’s behaviors, feelings and responses are subjected to the perceived threat.

Needs, interests and concerns:

•1- Substantive needs: the problem that needs to be solved. 

•2- Procedural needs: the process of addressing these substantive needs

•3- Psychological needs: relate to fostering a safe environment, in which people are willing to take risks and communicate their differences, concerns and potential similarities to one another. 

Source: LeBaron, M. "Culture and Conflict." Beyond Intractability. Eds. Guy Burgess and Heidi Burgess. Conflict Information Consortium, University of Colorado, Boulder. Posted: July 2003 <http://www.beyondintractability.org/bi-essay/culture-conflict>.

 

Harmony against Conflicts