In fact, Conflicts definition is a bit more complicated
than it looks.
Conflicts are
the disagreements where both involved parties perceive threat to their needs, interests and
concerns.
disagreements:
•1.
There is level of differences between parties.
•2.
True disagreements vs. perceived disagreements
•3.
There is a significant level of misunderstanding that exaggerate the perceived
disagreements.
Involved parties:
•1-There
is a different Level of involvement.
•2-People surprised to find they are or they are not evolved in a disagreement.
•3-Anyway, people tend to take a side (factors) current position, past issues,
relationships, role in organization .
Perceive threat:
•1-People respond to perceived threat rather than the true.
•2-Thus, this perception is not real.
•3-People’s behaviors, feelings and responses are subjected to the perceived
threat.
Needs, interests and concerns:
•1- Substantive needs: the problem that needs to be
solved.
•2- Procedural needs: the
process of addressing these substantive needs
•3- Psychological needs: relate to fostering a safe environment,
in which people are willing to take risks and communicate their differences,
concerns and potential similarities to one another.
Source: LeBaron, M. "Culture
and Conflict." Beyond Intractability.
Eds. Guy Burgess and Heidi Burgess. Conflict Information Consortium, University
of Colorado, Boulder. Posted: July 2003 <http://www.beyondintractability.org/bi-essay/culture-conflict>.
